We understand that plans can change or issues may arise. If you need to request a refund, we’ve made the process simple and hassle-free:

How to Request a Refund

1. Log in to your ExcursionMania account and go to the Bookings section.
2. Locate the booking you wish to refund and select ‘Request a Refund.’
3. Follow the on-screen instructions to complete your request.

Refund Processing Timeline

• Most refund requests are reviewed and processed within 48 hours.
• Once approved, refunds typically take 5–7 business days to appear on your statement, depending on your financial institution.

Need Help?

If you encounter any issues during the refund process, feel free to contact our customer support team for assistance.

At ExcursionMania, we’re committed to ensuring your travel experience is as smooth as possible, even when things don’t go as planned.